Norwalk Transit District

Not to be confused with Norwalk Transit (California), an unrelated transit agency.
Norwalk Transit District buses 186 on Route 3 and 245 on Route 7
Founded1978
Headquarters275 Wilson Avenue
Norwalk, CT 06854
LocaleSouthwestern Connecticut
Service areaNorwalk, Westport, Greenwich, Stamford and nearby communities
Service typeLocal bus service
RoutesLocal fixed route, paratransit and microtransit services in Norwalk, Greenwich, Stamford and Westport, CT, and regional connections to Stamford, Danbury, Wilton, Bridgeport, and Milford, CT
HubsNorwalk Hub
(for Norwalk Fixed Route) South Norwalk RR Station, East Norwalk RR Station (Norwalk Fixed Route), Westport RR Station, Greens Farms RR Station (Westport Service), Greenwich RR Station (Greenwich Commuter Shuttle)
Fleet79[1]
Daily ridership2023: 5,610 (weekday); 1,769 (Saturday); 837 (Sunday)[2]
OperatorNorwalk Transit District
Chief executiveMatthew Pentz (Chief Executive Officer)
Websitewww.norwalktransit.com

The Norwalk Transit District is the primary provider of public transportation services in Norwalk, Connecticut, United States, and surrounding communities. The local Norwalk fixed-route bus transit system, is the primary service of the district linking Norwalk and its immediate suburbs. The agency also operates regional bus service as far east as Milford (with GBT and Milford Transit District) and provides connections to Metro-North stations.

Wheels2U microtransit services operate in Norwalk and Westport.

Paratransit door-to-door services are available for residents in the service area unable to use regular transit services or, on a limited basis, are age 65 or older. Norwalk Transit contracts with local transportation service providers to perform some of the door-to-door services, and is also the provider of public transit for the Westport Transit District.

The city of Norwalk founded the Norwalk Transit District in 1978, seven years after the Connecticut Company ceased operations in Norwalk outside of their route linking Norwalk to Stamford (which continues as Connecticut Transit Stamford Route 341).[3] It was a pioneer in the operation of microtransit in Connecticut,[4] with services rolling out in 2018 and expanding in 2024. The district receives municipal, state (Connecticut Department of Transportation) and federal (Federal Transit Administration) funding.

Routes

Norwalk Transit operates public bus services throughout Norwalk, Westport and Greenwich, CT. A streamlined route structure was rolled out in August 2025 after completion of a long-term transit study.[5] [6]

A modified hub and spoke service model allows for transfers between routes at the Burnell Blvd. bus hub in downtown Norwalk as well as the South Norwalk and East Norwalk MTA Metro-North train stations. To facilitate transfers between local Norwalk routes and regional connections such as CTTransit Route 341, Passengers on WHEELS routes 1 and 2 can transfer in shared service areas along U.S. Route 1. Fares as of 2025 are $1.75 (US) for 90-minute unlimited rides as well as other pass and contactless fare options.

Norwalk Bus Routes

there are seven fixed route services, running primarily in the city limits of Norwalk with one route extending to Wilton.

  • 1: NCC-East Norwalk Station
  • 2: NCC-Woodward Ave/Dock
  • 3: Walmart-SoNo Station
  • 4: Norwalk HS-SoNo Station
  • 5: Highland Ave-Burnell Blvd/Wall St
  • 6: Ponus Ave-Norwalk HS
  • 7: Wilton Center-SoNo Station
  • Routes 1-3 operate 7 days per week with service frequencies of between 15-30 minutes weekdays and 30 minutes on weekends. Service span is approximately 5AM-11PM weekdays, 6AM-11PM Saturday and 8AM-8PM Sunday.
  • Route 4 operates Monday-Saturday with hourly frequencies. Service span is 6AM-8PM weekdays and 8AM-9PM Saturday.
  • Route 5 operates Monday-Friday every half hour from 6AM to 6PM
  • Route 6 operates Monday-Friday with hourly frequencies from 6AM to 7:30PM
  • Route 7 operates Monday-Friday with 15 minute frequencies in the peak, 30 minutes off peak from 6AM to 7:30PM

Regional connections

  • Route 7 Link: Danbury-Norwalk via Route 7 . Operated by Housatonic Area Regional Transit (HARTransit). Formerly a joint route operated by both HARTransit and the Norwalk Transit District.
  • Coastal Link: Norwalk to Milford via Route 1. This route is operated by Norwalk Transit District in partnership with Greater Bridgeport Transit and Milford Transit District.
  • Transfers with CT Transit Route 341 at the WHEELS Hub

Wheels 2U

Wheels 2U is a microtransit ridesharing service operated with small vehicles. The ride is booked and the $2 fare ($6 for groups) is paid through an app similar to that used by Uber or Lyft.

  • Wheels 2U Norwalk is available to any origin or destination within the City of Norwalk. Service operates Monday - Wednesday 7am - 7pm, Thursday-Friday 7am - 11pm, Saturday 1pm - 12am, and Sunday 1pm - 9pm.
  • Wheels2U Westport is available to and from Westport residential and commercial areas and the Saugatuck and Greens Farms MTA Metro-North RR Stations. Service operated weekdays 5:45am - 10am and 4pm - 9:30pm.

Greenwich commuter shuttle

The Central Loop Greenwich Commuter Shuttle operates weekdays 7am - 9:30am and 3:50pm - 6pm. The shuttle serves the Greenwich MTA Metro-North RR Station, Greenwich Hospital and municipality's central business district.

Door-to-door services

Norwalk Transit directly operates and contracts with a number of local operators to provide Complementary ADA Paratransit (for its own fixed route services and CTtransit Stamford) and Senior dial-a-ride services. These programs operate in Darien, Greenwich, New Canaan, Norwalk, Stamford, Weston, Westport and Wilton as well as portions of NY State.

References

  1. ^ [1]
  2. ^ [2]
  3. ^ "Bus Line in Connecticut Will Halt Service Today". New York Times. October 10, 1972. p. 49.
  4. ^ https://www.thehour.com/news/article/Norwalk-rolling-out-Uber-like-bus-service-this-13218404.php
  5. ^ https://www.thehour.com/news/article/norwalk-bus-study-future-system-transit-district-18591612.php
  6. ^ https://www.stamfordadvocate.com/news/article/norwalk-transit-district-new-bus-routes-20811038.php
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